Sales Policy for Giggle Hairr

Effective Date: December 27, 2024

At Giggle Hairr, we are committed to providing high-quality hair care products to our valued customers. This Sales Policy outlines the terms and conditions of purchasing products from our website and helps ensure a smooth and transparent shopping experience.

By making a purchase on our website, you agree to the terms and conditions outlined in this Sales Policy.

1. Product Availability

We make every effort to ensure that the products listed on our website are available for purchase. However, due to high demand or other unforeseen circumstances, some products may become temporarily out of stock. If an item you’ve ordered is out of stock, we will notify you via email and provide the option to either:

  • Wait for the product to become available again.
  • Cancel the order and receive a full refund.

Giggle Hairr reserves the right to limit the quantity of products purchased per customer or order to prevent excessive purchases and maintain fairness.

2. Pricing

  • Price Accuracy: Prices on our website are subject to change without notice. We strive to ensure that all prices listed on our site are accurate, but errors may occur. In the event of a pricing error, we will notify you before processing your order and provide you with the option to accept the corrected price or cancel your order.

  • Currency: All prices are listed in U.S. Dollars (USD) unless otherwise specified.

  • Sales Tax: Sales tax will be applied to your order where applicable, based on your shipping address and current tax rates. The total sales tax will be calculated at checkout.

  • Promotions and Discounts: From time to time, Giggle Hairr may offer special promotions, discounts, or sales events. These offers will be subject to specific terms and conditions, including start and end dates. Promotions and discounts cannot be combined with other offers unless otherwise stated.

3. Payment

  • Accepted Payment Methods: We accept various payment methods, including credit cards (Visa, MasterCard, American Express), debit cards, PayPal, and other secure payment options available at checkout.

  • Payment Authorization: Your payment will be authorized and processed at the time of order placement. We reserve the right to cancel or refuse any order due to unauthorized transactions, insufficient funds, or fraudulent activity.

  • Payment Security: We use industry-standard encryption and secure payment gateways to ensure that your payment information is processed safely and securely.

4. Order Confirmation

After placing an order, you will receive an order confirmation email with the details of your purchase, including the items ordered, pricing, and estimated delivery time. Please review this information carefully and contact us if any changes need to be made.

Note: An order confirmation does not guarantee the availability of the products. In the rare event that there is an issue with inventory, we will notify you promptly and offer alternatives, such as a refund or backorder options.

5. Shipping and Delivery

  • Shipping Methods: We offer a variety of shipping options, including standard and expedited shipping, to deliver your products as quickly as possible. Shipping costs will be calculated at checkout based on your location and the shipping method chosen.

  • Delivery Time: Delivery times vary depending on the shipping method selected and the destination. Please allow additional time for processing and delivery during busy periods or holidays. Estimated delivery times will be provided at checkout.

  • Shipping Address: It is your responsibility to provide accurate shipping information. Giggle Hairr is not liable for delays or lost packages due to incorrect or incomplete shipping addresses.

  • Shipping Restrictions: We currently offer shipping within the United States and may offer international shipping to select countries. Shipping restrictions may apply depending on the destination.

6. Order Changes and Cancellations

Once an order is placed, we process it quickly to ensure timely delivery. However, if you need to make any changes to your order (such as updating the shipping address or changing an item), please contact us immediately at info@gigglehairr.com. We will do our best to accommodate your request before the order is processed.

Once an order is in transit, it cannot be changed or canceled. If you wish to return an item after it has been shipped, please refer to our Refund and Returns Policy.

7. Customer Responsibilities

  • Accurate Information: You are responsible for providing accurate and complete information when placing an order, including shipping address, contact details, and payment information.

  • Reviewing Your Order: Before submitting your order, please review the items in your cart, as well as the billing and shipping information. Once the order is placed, it will be processed immediately.

8. Sales Tax

Sales tax is calculated based on the shipping address of your order. Tax rates vary by state, and the final tax amount will be calculated during checkout. If you have any questions about sales tax, please contact our customer service team at info@gigglehairr.com.

9. Refunds and Returns

If for any reason you are not satisfied with your purchase, our Refund and Returns Policy provides the terms and conditions under which we accept returns and process refunds.

Please review our Refund and Returns Policy for detailed information on how to return items, eligibility criteria, and refund procedures.

10. Product Disclaimers

  • Product Descriptions: We strive to provide accurate and detailed descriptions of our products. However, product images and descriptions may vary slightly due to differences in lighting, display settings, or packaging updates. We cannot guarantee that the colors, shapes, or sizes will match exactly as shown on your screen.

  • Use of Products: Our hair care products are designed for personal use only. Please follow all usage instructions provided on the product packaging. If you experience any adverse reactions, discontinue use immediately and consult a healthcare professional.

11. Promotions and Discounts

Promotional offers, discounts, and special sales events may be available periodically on our website. The terms of each promotion or discount will be clearly stated at the time of the offer. Please be aware of any expiration dates or special conditions that may apply. Promotions cannot be combined unless specifically stated.

12. Customer Support

If you have any questions or concerns about your order, products, or our sales policy, please contact us at:

Giggle Hairr
7000 Kennedy Blvd E, West New York, New Jersey 07093
Phone: (201) 758-1532
Email: info@gigglehairr.com