Shipping Policy

Effective Date: December 30, 2024

At Giggle Hairr, we are dedicated to delivering your orders promptly and efficiently. This Shipping Policy outlines the details regarding shipping options, costs, delivery timeframes, and how we handle shipping-related issues.

Shipping Destinations

We ship to domestic and international destinations.

  • Domestic Shipping: Includes all states within the United States, including Alaska and Hawaii.
  • International Shipping: Available to most countries worldwide. Customs duties and taxes may apply.

Processing Time

  • Orders are processed within 1-3 business days after payment confirmation.
  • Orders placed on weekends or public holidays are processed on the next business day.

Shipping Methods

We offer a range of shipping options to cater to your needs:

  1. Standard Shipping: Delivery within 3-7 business days for domestic orders.
  2. Expedited Shipping: Faster delivery within 2-3 business days for urgent orders.
  3. International Shipping: Delivery time varies depending on the destination and customs clearance.

Shipping Costs

  • Shipping fees are calculated based on the weight, dimensions, and destination of your order.
  • Free shipping may apply to qualifying domestic orders over a specified amount, as stated on our website.

Tracking Your Order

  • Once your order is shipped, a tracking number will be provided via email.
  • You can use the tracking number to monitor the status of your shipment through the carrier’s website.

Delivery Delays

While we strive to ensure timely delivery, delays may occur due to:

  • Weather conditions or natural disasters.
  • Carrier-related issues beyond our control.
  • Customs clearance for international shipments.

Damaged or Lost Shipments

  • If your package is lost or arrives damaged, notify us within 7 days of the delivery date.
  • For damaged items, provide photos of the damage, and we will work to resolve the issue with a replacement or refund.

Customs and Duties (International Orders)

  • For international orders, customers are responsible for any customs duties, taxes, or fees required by their country.
  • Please check with your local customs office for more details on these charges.

Address Changes and Incorrect Shipping Details

  • If you need to change your shipping address, please notify us within 24 hours of placing your order.
  • We are not responsible for delays or losses caused by incorrect shipping details provided by the customer.

Return Shipping

For returns or exchanges, refer to our Refund and Returns Policy for detailed instructions. Return shipping costs are generally the responsibility of the customer unless the return is due to an error on our part.

Contact Us

For any shipping-related inquiries or assistance, please reach out to us:

  • Address: 7000 Kennedy Blvd E, West New York, New Jersey (NJ), 07093
  • Phone: (201) 758-1532
  • Email: info@gigglehairr.com